Jet Provider not working

[NaveedH]

Hi!

jet provider is not listed in plesk re-configurations how i can install or add that?

 

[IgorG]

Jet psa database engine is not supported in Plesk 10.x version.

 

[NaveedH]

so what i do plesk 9.5.3 was running on Jet now what i do how i can make system running ?

 

[IgorG]

Do you have 9.x version or 10.x? If it is 9.x why this thread in 10.x forum's section?

 

[NaveedH]

i am using 10 now but i upgraded from 9.5.3 that what i am trying to say

 

[NaveedH]

plesk just giving hard time no one helping what support we call it

 

[IgorG]

Database engine should be switched from Jet to MySQL during upgrade procedure. Contact your provider or Parallels support team if you can't fix it by yourself - http://www.parallels.com/support/

 

[NaveedH]

now error coming ERROR: PleskMainDBException
database type is undefined

0: common_func.php3:609
reconnect()
1: common_func.php3:546
db_connect()
2: auth.php3:133

 

[NaveedH]

don't tell me the way plesk support ask key ticket number when give all saying contact our reseller or partner when we contact softlayer they say we still waiting for plesk people planing no support just going here and there

 

[NaveedH]

hello?????????????? can you answer more than 2-3 times or you only answer 2-3 replies per thread?

 

[IgorG]

hello?????????????? can you answer more than 2-3 times or you only answer 2-3 replies per thread?

Sorry, but it is forum - place for discussions but not support helpdesk and I'm not supporter. I can help you as I can and maybe someone can help you more effectively. If not - contact support team.

 

[NaveedH]

how i make sure the mysql DB for plesk running when i go for reconfigurator i found both mysql and MSSQL with empty fields which means no DB yet setup what i do now?

 

[NaveedH]

now say

ERROR: PleskMainDBException
DB query failed: Unknown error

0: common_func.php3:126
db_query(string 'set names utf8')
1: common_func.php3:581
reconnect()
2: common_func.php3:546
db_connect()
3: auth.php3:133