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Kasperky / missing "order new key"

Discussion in 'Plesk for Linux - 8.x and Older' started by cajomi, Nov 23, 2007.

  1. cajomi

    cajomi Guest

    I am trying to order the kasperky virus modul.
    I have first installed that by checking it and then install.
    I have got an email, which I did not really understand.

    In the help now it is written, that I should go to the licence key management and there click on "order new key".
    I have not such clickable entrance or tool or whatever.

    The install page says, that kaspersky is installed, but no possibility to get the key I need.
  2. ziba@

    ziba@ Guest

    It is not clear from whom and how you ordered KAV license key.
    Generally such situation occurs because of the following: in Plesk KAV license key should be "assigned" to Plesk license installed on this server. Probably in your case KAV key is not assigned.
    I recommend contacting SWsoft online sales support for clarification of this issue:
  3. cajomi

    cajomi Guest

    I found, that this a limitation from the provider of my rootserver.
    He uses a plesk version, where ordering additional features directly from plesk is disabled.