Hi all,
I needed to renew Kaspersky antivirus, after getting the key file I uploaded it to the Plesk throw Administration Panel and replaced the old one. On the License manager screen in Admin Panel I saw the new expiration date, but in /usr/local/psa/var/log/maillog it still got the old expired date and did not worked. From this moment, everything got down.
I tried to restart the Kaspersky service throw the administration panel, didn't help. I removed and installed from beginning the license key in Admin Panel, didn't help. I tried to restart the Kav and started to get errors, the Kav service could not be started, with Unknown error in maillog file.
I removed the Kaspersky at all by "yum remove psa-kav8" and the license from the Admin Panel, and installed it again throw Adminh Panel->Updates, same thing, Kav service failed to start.
Now the status that Kav installed but in Admin Panel-> Services it shown as grey (as it not installed), manual start from shell "/etc/init.d/kavhost start" return FAILED and updated license installed.
1. Any thoughts how can I activate Kav in Admin Panel-> Services?
2. Where can I find the logs at manusl start on service? In maillog nothing shown.
I am using RedHat 5, Plesk Panel 10.2.
Thanks in advance.
Yuri
I needed to renew Kaspersky antivirus, after getting the key file I uploaded it to the Plesk throw Administration Panel and replaced the old one. On the License manager screen in Admin Panel I saw the new expiration date, but in /usr/local/psa/var/log/maillog it still got the old expired date and did not worked. From this moment, everything got down.
I tried to restart the Kaspersky service throw the administration panel, didn't help. I removed and installed from beginning the license key in Admin Panel, didn't help. I tried to restart the Kav and started to get errors, the Kav service could not be started, with Unknown error in maillog file.
I removed the Kaspersky at all by "yum remove psa-kav8" and the license from the Admin Panel, and installed it again throw Adminh Panel->Updates, same thing, Kav service failed to start.
Now the status that Kav installed but in Admin Panel-> Services it shown as grey (as it not installed), manual start from shell "/etc/init.d/kavhost start" return FAILED and updated license installed.
1. Any thoughts how can I activate Kav in Admin Panel-> Services?
2. Where can I find the logs at manusl start on service? In maillog nothing shown.
I am using RedHat 5, Plesk Panel 10.2.
Thanks in advance.
Yuri