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Licence update error (Every month)

  • Thread starter admin@garantiserver
  • Start date
A

admin@garantiserver

Guest
I am getting an error while updating SB license every month. I have to send tickets and talk about my problem every month. It's very oppressive for both side.
When I tried Retrieve Keys getting:
Key Authorization Server returns the following error:
Unable to Connect to ssl://ka.parallels.com:5224. Error #140410312:
Click to expand...
error.

And while I tried Activation Code method, getting:
Could not activate/renew license. KA server response: Unable to Connect to ssl://ka.parallels.com:5224. Error #140410312:
Click to expand...

I have checked my server against a blocking but couldn't identify anything. My system is Centos 5.2. How can I fix this?

Thank you.
 
Last edited by a moderator:
I have fixed problem after 3 months. I couldn't think of having a DNS problem till today because SB was working properly. The problem was about my server DNSs. Check /etc/resolv.conf
 
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