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License transfer issue

Discussion in 'Plesk 11.x for Linux' started by Alexander_Y, Nov 8, 2012.

  1. Alexander_Y

    Alexander_Y New Pleskian

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    I am a plesk panel on Linux version 8.6 and I would like to transfer its license to plesk panel on Linux version 11.0.9
    Tried to export a key from 8.6 Plesk panel:
    After I tried to upload this ket into 11.0.9, got "Error: Invalid key: Unknown key format"

    Please advise what I am doing wrong and if license from 8.6 is transferrable to Plesk 11.0.9
     
    Last edited: Nov 8, 2012
  2. IgorG

    IgorG Forums Analyst Staff Member

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    License for 11.0.9 has absolutely other format. You should contact your sales representative for license upgrade.
     
  3. Alexander_Y

    Alexander_Y New Pleskian

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    Thank you, Igor.
    Will talk to sales rep
     
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