• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Licensed doubt

Plesk v10.x to v11.x upgrade?

Jose, hello... I wish I could say definitely but I'm not sure how 1and1 licenses their resale of Plesk...
... ordinarly if you have a current SUS with Plesk I believe you'd be able to upgrade your key to the latest version when it's released.
I have a current SUS (software update service) for my Plesk licenses, direct from Parallels, which entitles me to the upgrades. I'm not sure if 1and1 does this or not. You may have to contact 1and1 and see...
Good luck!


Hello, I have a 1and1 license with version 10.4.4. If I upgrade to version 11 would have to buy another?
 
This upgrade is not acceptable

Hello

I uggraded plesk version from 10.4 to 11. But after that I lost my license. So I tried to retrieve keys I am getting error that

This upgrade is not acceptable

Please suggest what to do in this case

Thanks
Yatin
 
Hello

I uggraded plesk version from 10.4 to 11. But after that I lost my license. So I tried to retrieve keys I am getting error that

This upgrade is not acceptable

Please suggest what to do in this case

Thanks
Yatin

Could you please send me in PM your License Key number for investigation?
 
That I need to get from hosting provider. I have one more question about web presence builder.

How to repair/reconfigure sitebuilder database

Thanks
Yatin
 
Upgrade from 10.4 to 11

I also have issues with the license. Can u send me the new license file asap? URGENT. Now all domains stop working.

My license key is : PLSK.01700369.0007

william @ ispeed.sg
 
We will check it and I will update thread with results.
 
I also have issues with the license. Can u send me the new license file asap? URGENT. Now all domains stop working.

My license key is : PLSK.01700369.0007

william @ ispeed.sg

I have informed you in PM.
 
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