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Resolved Log browser gets stuck

lema

New Pleskian
Hello!

Server OS : Debian 11.11
Plesk : Version 18.0.63 Update #4
Log Browser : 1.9.3-1554


The log browser does not display the Plesk Logs, though it has no issues with the System, Mail, or Action logs.
It gets stuck in an endless loading state, while the process "sw-engine-fpm: pool plesk" shows 100% usage.

Reinstalling the extension didn’t help, nor did rebooting the server.


2024-09-16_19-58-03.PNG
 
Hello, @lema. Please try applying the resolution described in the following article. If that doesn't help, I would suggest opening a ticket with Plesk support for an investigation of the issue on your server. To sign-in to support and open a ticket go to:
If you got your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative to get support directly from Plesk:
 
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