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Input MagicSpam is supported on the latest Plesk version (18.0.57)

MagicSpam12

Basic Pleskian
Server operating system version
Centos, Ubuntu and other
Plesk version and microupdate number
18.0.57
Dear MagicSpam Customers,

As we have received few reports of issues with MagicSpam on the latest Plesk version (18.0.57), we would like to ensure you that MagicSpam does work with the latest Plesk version.

After a further review, we have figured out what the issue was: while the new Plesk release notes for 18.0.57 outlined a list of the SDK functions that they were deprecating, and we ensured that our code did not make use of those functions - what Plesk did not mention was that they were completely deprecating one of the SDK include files which was the ultimate cause of this issue.

We have published a new set of packages - which also include some other bug fixes that we were working on - to our download site at:

MagicSpam Download Site

Of course, if you have already upgraded to 18.0.57, then you cannot use MagicSpam GUI for the upgrade using he 'Upgrade' button, and you will have to upgrade manually.

To upgrade manually, you can use the "Extensions -> My Extensions -> Upload Extension" from the Plesk interface (if it is unlocked) or if that is not available, you can simply upload this package to the Plesk server and use the following command from the command line:

plesk bin extension --upgrade <path to the latest downloaded package/zip for your OS>

While our developers reacted quite quickly to resolve this issue and we do try to anticipate such changes, we would like to extend our apologies for the inconvenience. Please note that MagicSpam is still fully supported on Plesk, and our support team is available for any questions.

-- MagicSpam Team --
 
OS
AlmaLinux 8.9 (Midnight Oncilla)
Product
Plesk Obsidian
Version 18.0.58, last updated on Jan 12, 2024 12:57 PM

Magicspam dont start
  • Failed to start 1 or more services
  • Failed to start magicspam-daemon.service: Unit magicspam-daemon.service not found.Failed to start magicspam-milter.service: Unit magicspam-milter.service not found.
  • Please contact support@magicspam.com for assistance
 
Dear MagicSpam Customers,

As we have received few reports of issues with MagicSpam on the latest Plesk version (18.0.57), we would like to ensure you that MagicSpam does work with the latest Plesk version.

After a further review, we have figured out what the issue was: while the new Plesk release notes for 18.0.57 outlined a list of the SDK functions that they were deprecating, and we ensured that our code did not make use of those functions - what Plesk did not mention was that they were completely deprecating one of the SDK include files which was the ultimate cause of this issue.

We have published a new set of packages - which also include some other bug fixes that we were working on - to our download site at:

MagicSpam Download Site

Of course, if you have already upgraded to 18.0.57, then you cannot use MagicSpam GUI for the upgrade using he 'Upgrade' button, and you will have to upgrade manually.

To upgrade manually, you can use the "Extensions -> My Extensions -> Upload Extension" from the Plesk interface (if it is unlocked) or if that is not available, you can simply upload this package to the Plesk server and use the following command from the command line:

plesk bin extension --upgrade <path to the latest downloaded package/zip for your OS>

While our developers reacted quite quickly to resolve this issue and we do try to anticipate such changes, we would like to extend our apologies for the inconvenience. Please note that MagicSpam is still fully supported on Plesk, and our support team is available for any questions.

-- MagicSpam Team --
Please, verify that starting from Plesk 18.0.59, MagicSpam v2.0.24-2 stops working and gives the following error: Error communicating with Plesk API: Error communicating with Plesk API: are the packages psa-api and psa-api-rpc installed?
It's likely once again some changes made by Plesk in the SDK.

Best regards!
 
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