Mail Antivirus module issues

[Noturns]

I have a strange issue. Last night i was configuring In- and Out- settings Mail Protection (anti virus). About a hour later i wanted to configure another subscritpion. And the module was completely gone.

Cannot seem to find the In- and Out- settings panel for my Mail Hosting Antivirus anywhere.

- I tried to reinstall Kaspersky Antivirus. No success
- Install Parallels Antivirus. No success.
- Reinstalled Parallels Antivirus. No success.

I noticed Kaspersky or Parallels Antivirus is not recognized correctly in the Mail Server Settings panel.

Took a couple of snapshots to document the steps i had followed.




Reinstalling Kaspersky Antivirus
(for Mail Hosting Features)

Reinstalling Parallels Antivirus
(for Mail Hosting Features)


note: i had first uninstalled Kaspersky Antivirus and logoff and login as root ofcourse

And the AV In- and Out- settings are still not available in Mail Server Settings.


Found some very old topics but those have failed to lead to a solution at this moment
http://talk.plesk.com/threads/kaspersky-module-missing-after-10-1-1-upgrade.108353/
http://talk.plesk.com/threads/install-anti-virus-and-get-it-work-with-plesk-panel.265167/
http://download1.parallels.com/Plesk/PP11/11.0/Doc/en-US/online/plesk-administrator-guide/
http://download1.parallels.com/Ples...nistration-guide/index.htm?fileName=68765.htm

Looking forward in reading your replies.


Plesk 12
Centos 6

 

[Lloyd_mcse]

Hi Noturns,
The Kaspersky AV module requires a separate license, so you must buy it and install the license before you will get any controls.
Now you have PPA installed again run...

/usr/local/psa/admin/sbin/mchk --with-spam

To rebuild the mail system.
I hope it helps.
Kind regards

Lloyd

EDIT: Plesk Add ons inc Kaspersky - http://www.odin.com/products/plesk/add-ons/

 

[Noturns]

Thanks. However it does not explain why we where always able to change settings of KAV.

I changed to Parallels Antivirus for test purposes.
I would like to change back to KAV
Because we require an antivirus on the mailserver not anti-spam only.

Can anyone verify if a license get automatically removed after it gets expired....

 

[Noturns]

Antivirus is indeed available as add-on.
http://www.odin.com/products/plesk/plesk-editions/

I guess our trial license was expired.