Issue [Mail list] Auto send many notification email to sender when mail list has full mailbox user

[tuanpq2209]

Server operating system version

Linux 20.4.04

Plesk version and microupdate number

18.0.43

Hi everybody,

Current now i am in trouble with Mail list Plesk.

I had updated my Plesk version from 18.0.31 to 18.0.43 (Ubuntu 20.4.04). Now when i have a full mailbox user in Mail list, the sender (in mail list, too) send an email to this mail list, after that the sender received many email notification with content:
"From: Postmaster
Your message to <DELIVERED_TO> was automatically rejected:

Quota exceeded (mailbox for user is full)"

And this email will keep sending to the sender ultill i remove the full mailbox user from the mail list

How can i disable this function? In 18.0.31 i don't meet this problem.

I had search from the Internet with this link https://support.plesk.com/hc/en-us/...-during-SMTP-secession-without-bounce-message and do as they said but it's not work.

Please help me, thanks and best regards

 

[IgorG]

Have you tried to disable this option:

 

[tuanpq2209]

Have you tried to disable this option:

View attachment 21191

Thank you for your reply.

I had test this option. This option is for when a user near the threshold of full mailbox (95% or 98%). Plesk will send a notification to that user. The problem that i meet is Plesk send email notification to the sender and continue to send many and many copy of notification email. So if i don't remove the full mailbox user Plesk will spam to sender.

 

[tuanpq2209]

Anyone meet this problem like me?