J
jcconverset
Guest
aveserver can't be started and my messages cannot be checked
hi, I've got a big problem with kaspersky on my debian plesk for 1 month :
aveserver can't be started and my messages cannot be checked
see aveserver.log :
[17/09/08 12:57:43 I] [1594] Kaspersky Anti-Virus server version 5.5.4 build #80 (RELEASE), using configuration file /etc/kav/5.5/kav4mailservers/kavdaemon.conf
[17/09/08 12:57:43 A] [1594] License file KAVxxxxx.key, serial xx-xx-xx, "Kaspersky Anti-Virus for Plesk SWsoft International Edition. 1 year License", 1 local connections, expired
[17/09/08 12:57:43 A] [1594] License file KAVxxx.key, serial xx-xx-xx, "Kaspersky Anti-Virus for Plesk SWsoft International Edition. 1 year License", 1 local connections, expires 02/06/09
[17/09/08 12:57:43 I] [1594] Plesk exists and has the license
[17/09/08 12:57:43 W] [1594] You don't have enough network licenses for configured number of network clients. MaxClients reduced to 1
[17/09/08 12:57:43 I] [1594] Total license count: -1 local connections, and 1 network connections, will expire 02/06/09
[17/09/08 12:57:43 W] [1594] Cannot load information about available basesets, will use builtin defaults
[17/09/08 12:57:46 E] [1594] Cannot initialize database subset "standard"
[17/09/08 12:57:46 E] [1594] Cannot load all subsets of the main antivirus database "extended"
[17/09/08 12:57:46 F] [1594] Could not load antiviral bases: [80000000] Unexpected error
The kavupdater is OK see few logs :
[17/09/08 12:31:37 I] Kaspersky KeepUp2Date 5.5.18/RELEASE build #25
[17/09/08 12:31:37 I] Configuration file: /etc/kav/5.5/kav4mailservers/kav4mailservers.conf
[17/09/08 12:31:38 I] License expires 03-06-2009 in 259 days
[17/09/08 12:31:38 A] License file KAVxxx.key, serial xxx-xxx-xxx, "Kaspersky Anti-Virus for Plesk SWsoft International Edition. 1 year License", expires in 259 days
[17/09/08 12:31:38 I] === Update task started
[17/09/08 12:31:38 I] Update source selected 'http://dnl-09.geo.kaspersky.com/'
[17/09/08 12:31:38 A] Downloading file 'index/master.xml.klz'
[17/09/08 12:31:44 A] Downloading file 'diffs/bases/five/avc/kavset.xml.acz'
[17/09/08 12:31:44 A] Downloading file 'bases/five/avc/kavset.xml.klz'
[17/09/08 12:31:46 A] Downloading file 'diffs/bases/five/avc/base092c.avc.rym'
[17/09/08 12:31:46 A] Downloading file 'bases/five/avc/base092c.avc'
[17/09/08 12:31:51 A] Downloading file 'diffs/bases/five/avc/dailyc.avc.6bo'
[17/09/08 12:31:51 A] Downloading file 'bases/five/avc/dailyc.avc'
[17/09/08 12:31:52 A] Downloading file 'diffs/bases/five/avc/daily-ec.avc.pdf'
[17/09/08 12:31:52 A] Downloading file 'bases/five/avc/daily-ec.avc'
[17/09/08 12:31:53 A] Downloading file 'diffs/bases/five/avc/base092.avc.xg9'
[17/09/08 12:31:53 A] Downloading file 'bases/five/avc/base092.avc'
[17/09/08 12:31:55 A] Downloading file 'diffs/bases/five/avc/avp.klb.duo'
[17/09/08 12:31:55 A] Downloading file 'bases/five/avc/avp.klb'
[17/09/08 12:32:02 A] === Checking new bases
[17/09/08 12:32:20 I] === All files downloaded. Replacing files
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/master.xml'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/kavset.xml'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/base092c.avc'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/dailyc.avc'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/daily-ec.avc'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/base092.avc'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/avp.klb'
[17/09/08 12:32:26 I] Update '5.5.18/RELEASE' completed successfully
[17/09/08 12:32:26 F] Command /etc/init.d/aveserver reload was executed with code 1
Can you help me I didn-t find any solution on the knowledge base, I tried the MaxClients=1 but no change
Thanks
hi, I've got a big problem with kaspersky on my debian plesk for 1 month :
aveserver can't be started and my messages cannot be checked
see aveserver.log :
[17/09/08 12:57:43 I] [1594] Kaspersky Anti-Virus server version 5.5.4 build #80 (RELEASE), using configuration file /etc/kav/5.5/kav4mailservers/kavdaemon.conf
[17/09/08 12:57:43 A] [1594] License file KAVxxxxx.key, serial xx-xx-xx, "Kaspersky Anti-Virus for Plesk SWsoft International Edition. 1 year License", 1 local connections, expired
[17/09/08 12:57:43 A] [1594] License file KAVxxx.key, serial xx-xx-xx, "Kaspersky Anti-Virus for Plesk SWsoft International Edition. 1 year License", 1 local connections, expires 02/06/09
[17/09/08 12:57:43 I] [1594] Plesk exists and has the license
[17/09/08 12:57:43 W] [1594] You don't have enough network licenses for configured number of network clients. MaxClients reduced to 1
[17/09/08 12:57:43 I] [1594] Total license count: -1 local connections, and 1 network connections, will expire 02/06/09
[17/09/08 12:57:43 W] [1594] Cannot load information about available basesets, will use builtin defaults
[17/09/08 12:57:46 E] [1594] Cannot initialize database subset "standard"
[17/09/08 12:57:46 E] [1594] Cannot load all subsets of the main antivirus database "extended"
[17/09/08 12:57:46 F] [1594] Could not load antiviral bases: [80000000] Unexpected error
The kavupdater is OK see few logs :
[17/09/08 12:31:37 I] Kaspersky KeepUp2Date 5.5.18/RELEASE build #25
[17/09/08 12:31:37 I] Configuration file: /etc/kav/5.5/kav4mailservers/kav4mailservers.conf
[17/09/08 12:31:38 I] License expires 03-06-2009 in 259 days
[17/09/08 12:31:38 A] License file KAVxxx.key, serial xxx-xxx-xxx, "Kaspersky Anti-Virus for Plesk SWsoft International Edition. 1 year License", expires in 259 days
[17/09/08 12:31:38 I] === Update task started
[17/09/08 12:31:38 I] Update source selected 'http://dnl-09.geo.kaspersky.com/'
[17/09/08 12:31:38 A] Downloading file 'index/master.xml.klz'
[17/09/08 12:31:44 A] Downloading file 'diffs/bases/five/avc/kavset.xml.acz'
[17/09/08 12:31:44 A] Downloading file 'bases/five/avc/kavset.xml.klz'
[17/09/08 12:31:46 A] Downloading file 'diffs/bases/five/avc/base092c.avc.rym'
[17/09/08 12:31:46 A] Downloading file 'bases/five/avc/base092c.avc'
[17/09/08 12:31:51 A] Downloading file 'diffs/bases/five/avc/dailyc.avc.6bo'
[17/09/08 12:31:51 A] Downloading file 'bases/five/avc/dailyc.avc'
[17/09/08 12:31:52 A] Downloading file 'diffs/bases/five/avc/daily-ec.avc.pdf'
[17/09/08 12:31:52 A] Downloading file 'bases/five/avc/daily-ec.avc'
[17/09/08 12:31:53 A] Downloading file 'diffs/bases/five/avc/base092.avc.xg9'
[17/09/08 12:31:53 A] Downloading file 'bases/five/avc/base092.avc'
[17/09/08 12:31:55 A] Downloading file 'diffs/bases/five/avc/avp.klb.duo'
[17/09/08 12:31:55 A] Downloading file 'bases/five/avc/avp.klb'
[17/09/08 12:32:02 A] === Checking new bases
[17/09/08 12:32:20 I] === All files downloaded. Replacing files
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/master.xml'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/kavset.xml'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/base092c.avc'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/dailyc.avc'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/daily-ec.avc'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/base092.avc'
[17/09/08 12:32:20 A] File updated '/var/db/kav/5.5/kav4mailservers/bases/avp.klb'
[17/09/08 12:32:26 I] Update '5.5.18/RELEASE' completed successfully
[17/09/08 12:32:26 F] Command /etc/init.d/aveserver reload was executed with code 1
Can you help me I didn-t find any solution on the knowledge base, I tried the MaxClients=1 but no change
Thanks