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Hangover2
Regular Pleskian
Username: Hangover2
TITLE
Migrator does not sync user accounts based on external email addresses
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.38 Update #2 (source and target server), Debian 9.13 x86-64 (source server), Debian 10.10 x86-64 (target server)
PROBLEM DESCRIPTION
User accounts based on external email addresses are not synced to a new Plesk server with the Plesk "Migration & Transfer Manager" tool.
STEPS TO REPRODUCE
- create a subscription for "test-domain.com"
- add an user account with an external email address "[email protected]" (e.g. "Webmaster" role)
- migrate the subscription to a new Plesk server with the Plesk "Migration & Transfer Manager" tool
ACTUAL RESULT
- the user account for "[email protected]" is not migrated and so missing on the new Plesk server
EXPECTED RESULT
- the user account for "[email protected]" should also be migrated to the new Plesk server
ANY ADDITIONAL INFORMATION
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
Migrator does not sync user accounts based on external email addresses
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.38 Update #2 (source and target server), Debian 9.13 x86-64 (source server), Debian 10.10 x86-64 (target server)
PROBLEM DESCRIPTION
User accounts based on external email addresses are not synced to a new Plesk server with the Plesk "Migration & Transfer Manager" tool.
STEPS TO REPRODUCE
- create a subscription for "test-domain.com"
- add an user account with an external email address "[email protected]" (e.g. "Webmaster" role)
- migrate the subscription to a new Plesk server with the Plesk "Migration & Transfer Manager" tool
ACTUAL RESULT
- the user account for "[email protected]" is not migrated and so missing on the new Plesk server
EXPECTED RESULT
- the user account for "[email protected]" should also be migrated to the new Plesk server
ANY ADDITIONAL INFORMATION
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
