• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Migrator does not sync user accounts based on external email addresses

Hangover2

Regular Pleskian
Username: Hangover2

TITLE

Migrator does not sync user accounts based on external email addresses

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian 18.0.38 Update #2 (source and target server), Debian 9.13 x86-64 (source server), Debian 10.10 x86-64 (target server)

PROBLEM DESCRIPTION

User accounts based on external email addresses are not synced to a new Plesk server with the Plesk "Migration & Transfer Manager" tool.

STEPS TO REPRODUCE

- create a subscription for "test-domain.com"
- add an user account with an external email address "[email protected]" (e.g. "Webmaster" role)
- migrate the subscription to a new Plesk server with the Plesk "Migration & Transfer Manager" tool

ACTUAL RESULT

- the user account for "[email protected]" is not migrated and so missing on the new Plesk server

EXPECTED RESULT

- the user account for "[email protected]" should also be migrated to the new Plesk server

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
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