Resolved Monitoring domain blocked?

[Haugli92]

Server operating system version

Ubuntu 24.04

Plesk version and microupdate number

18.0.71 #2

When accessing http://api.monitoring360.io i get a domain is blocked.

[2025-08-05 09:55:13.610] 3660:6891b8e195025 ERR [extension/monitoring] /opt/psa/admin/plib/modules/monitoring/library/Http/HttpClient.php(122): Unable to Connect to ssl://api.monitoring360.io:443. Error #0:

 

[Haugli92]

 

[Sebahat.hadzhi]

Hello, @Haugli92 . Our team is currently investigating the report of the false-positive alerts. You can follow the status of the report here:

• 360 Monitoring Status

I will also follow up with confirmation once the issue is sorted.

 

[Petje]

Hello @Sebahat.hadzhi , We are also experiencing issues with the Monitoring feature in Plesk. Whenever we try to open it, we receive the following error message:

“An unexpected error occurred.”

This problem has been happening since today (5 August 2025).

Is this issue already known to you?

 

[Sebahat.hadzhi]

@Petje , yes, you were likely seeing the error due to the reported issue, which is sorted out now. Please let us know if it is still ongoing on your end.