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Resolved New Relic does not detect PHP applications

Liew CheonFong

Liew CheonFong

Basic Pleskian
Background Info
  • My server is running Plesk Onyx 17.5.3 with New Relic extension version 1.1.0-1
  • WordPress sites on the server are set to use NGINX only.
  • I already set newrelic.appname = "domainname.com" in web root (/htdocs/.user.ini) AND Plesk > Domain > PHP Settings > Additional configuration directives
Problem
  • PHP applications (WordPress) are not detected in New Relic dashboard.
  • Uninstalled and Reinstalled New Relic extension did not help.
  • (Server is detected. Site that set to use Apache is detected, too)
Any idea? Should I uninstall New Relic extension and install it manually?

Thanks in advance!
 
Hi Liew,

did you select the correct PHP version in the list on the APM installation page?

Once the installation is done, go to the PHP settings and check the phpinfo() page. Can you find "newrelic" there?

Greetings
 
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