Resolved New Relic does not detect PHP applications

[Liew CheonFong]

Background Info

• My server is running Plesk Onyx 17.5.3 with New Relic extension version 1.1.0-1
• WordPress sites on the server are set to use NGINX only.
• I already set newrelic.appname = "domainname.com" in web root (/htdocs/.user.ini) AND Plesk > Domain > PHP Settings > Additional configuration directives

Problem

• PHP applications (WordPress) are not detected in New Relic dashboard.
• Uninstalled and Reinstalled New Relic extension did not help.
• (Server is detected. Site that set to use Apache is detected, too)

Any idea? Should I uninstall New Relic extension and install it manually?

Thanks in advance!

 

[Kingsley]

it does not detect PHP7

 

[Liew CheonFong]

it does not detect PHP7

you mean the extension? Any workaround solution?

I know New Relic supports PHP7 application.

 

[Viktor Vogel]

Hi Liew,

did you select the correct PHP version in the list on the APM installation page?

Once the installation is done, go to the PHP settings and check the phpinfo() page. Can you find "newrelic" there?

Greetings

 

[Kingsley]

you mean the extension? Any workaround solution?

I know New Relic supports PHP7 application.

when you select php7 and then you check your new relic account no PHP app report will show especially wordpress. test with PHP5.6

 

[Liew CheonFong]

Hi Liew,

did you select the correct PHP version in the list on the APM installation page?

Once the installation is done, go to the PHP settings and check the phpinfo() page. Can you find "newrelic" there?

Greetings

Both PHP versions are selected.
http://pix.toile-libre.org/upload/original/1497203752.png

"newrelic" extension found under PHP settings.
http://pix.toile-libre.org/upload/original/1497203603.png

 

[Viktor Vogel]

Hi Liew,

then it usually should work...

Is the PHP agent running properly on the server? See for more help: PHP agent installation overview | New Relic Documentation

Have success!

 

[Liew CheonFong]

somehow (I don't know how) PHP apps are reporting again... Thanks for the help.

 

[Viktor Vogel]

Great! Have success with the extension. ;-)