• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Resolved New Relic does not detect PHP applications

Liew CheonFong

Basic Pleskian
Background Info
  • My server is running Plesk Onyx 17.5.3 with New Relic extension version 1.1.0-1
  • WordPress sites on the server are set to use NGINX only.
  • I already set newrelic.appname = "domainname.com" in web root (/htdocs/.user.ini) AND Plesk > Domain > PHP Settings > Additional configuration directives
Problem
  • PHP applications (WordPress) are not detected in New Relic dashboard.
  • Uninstalled and Reinstalled New Relic extension did not help.
  • (Server is detected. Site that set to use Apache is detected, too)
Any idea? Should I uninstall New Relic extension and install it manually?

Thanks in advance!
 
Hi Liew,

did you select the correct PHP version in the list on the APM installation page?

Once the installation is done, go to the PHP settings and check the phpinfo() page. Can you find "newrelic" there?

Greetings
 
Back
Top