No referral data in logs

[rjay]

I am hosting with a provider who supplies Urchin and Plesk on Windows. When I first started hosting with them I was amazed to find that there was no Referral, Search terms or similar log data showing in Urchin. When I asked the host they said it was not possible with Plesk.

Surely this is bull ??!! This is some of the most useful info to a site owner. Why do they think it is not possible - is there some kind of known problem that requires an obscure fix ??

 

[vankel]

try going into IIS, right click on the domain u are using, in the "web site" tab click on properties on the logging section, then the advanced tab, and see if the "referer" is checked... if not, check it and it will be ok