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not allowing access to view html pages

Discussion in 'Plesk for Linux - 8.x and Older' started by ezrpc, Apr 16, 2005.

  1. ezrpc

    ezrpc Guest

    0
     
    hi
    I am new to all of this.

    after i uploaded all of my content, i was able to use the ip to view the content.

    later i could not view the content nor use the domain name to view it either.

    what do i need to do to fix this prob?

    Is it something i need to do in plesk ??


    pete
     
  2. pwgen

    pwgen Guest

    0
     
    Hi there!

    you may try the following ways to investigate what the problem actualy is:

    1. check that domain is active, restart it just in case

    2. check that httpd and named services are up: Server -> Service Management

    3. then check that files in domain's httpdocs directory has the correct permissions. They should be FTPUSER:psacln 755, where FTPUSER is one that was set for domain:

    Domains -> DOMAIN.COM -> Setup -> Ftp User

    4. then you may try to run websrvmng utility to repair all apache configs if they are corrupted:

    #/usr/local/psa/admin/sbin/websrvmng -a -v

    5. finally look into the error logs to get some more clues:

    /home/httpd/vhosts/DOMAIN.COM/statistics/logs/error_log
     
  3. ezrpc

    ezrpc Guest

    0
     
    hi
    thanks for your reply

    i can to realise that i had changed the setting s in plesk in the file manager for the httpdoc and that it was this that was not allowing http access to the files

    thanks for taking the time to reply

    regards

    ezrpc
     
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