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Not receiving mail from one server

clopezi

New Pleskian
Hi,

We have Plesk 12 on CentOS.

We have one problem and very rare problem with the mail. If we send mail, all right. If we recive mail, all right.

But one single domain send us a mail and the mail never show up. We made a tail on the maillog on both servers, and the other server (cPanel with CentOS) show that the mail is accepted by the Plesk server, but Plesk server never shows it.

We tried another mail accounts in the same server and also never show up. Of course, this servers delivers each day hundreds of mails without any problem to multiple mail address.

Of course, we have checked the black list.

Thank you,
 
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