Outgoing Mail Control & Limit

[Joooop]

Hello,
I upgraded Plesk to 12.0.18 on centos5.8 just because of new feature, Outgoing Mail Limit.
there was no problem until I had to increase one of my client's domain limit.
I set its Mail Box, Domain & subscription limit to "unlimited", but user get limit exceeded warning again.
I search this problem on internet, and the only related article was http://kb.parallels.com/en/121996 but I didn't got meaning of "server wide limits".

- is there any one else who had same problem?
- where is this feature config file?
- is there any log file could help me to find problem?

Sincerely yours,
Mehran

 

[InderS]

Hello,

You will have to check your limit on outgoing mail in the mail server settings at Tools & Settings > Mail Server Settings. See Configuring Server-Wide Mail Settings.

 

[Joooop]

Hello,

You will have to check your limit on outgoing mail in the mail server settings at Tools & Settings > Mail Server Settings. See Configuring Server-Wide Mail Settings.

that Page include default values.
MailBox: 10, Domain:50 & subscription: 100
I set All thees value for that specific Domain to 'unlimited'.
What should I do to fix this problem ?

 

[Joooop]

No one ???
I know this is a new feature in Plesk but it has some problem! could you please give me some more information about it. how could I found why my client email rejected?

 

[IgorG]

KB article http://kb.parallels.com/en/121996 has been updated with details.
But looks like you have another problem. In Subscriptions > <subscription_name> > Websites & Domains > Outgoing Mail Control try to find who exceeded limit.

 

[Joooop]

KB article http://kb.parallels.com/en/121996 has been updated with details.
But looks like you have another problem. In Subscriptions > <subscription_name> > Websites & Domains > Outgoing Mail Control try to find who exceeded limit.

thanks IgorG, but I set All of them to unlimited but customer got exceeded message for his domain yet. I attache a screenshot for you
Domain Setting:



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