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Issue Outlook not receiving email from domain email

Ali Raza Khlaid

New Pleskian
Hello,

I am new on is platform.
1) I have client when he send email from [email protected] email to outlook. He is not getting any email also not in junk folder. Can you please guys guide me how can i resolve this issue?
2) When he tried to send email to yahoo email get in spam folder. How can i resolve this issue too?

Please let me know your thoughts asap.

Regard
 
Can you let us know what troubleshooting steps you have performed so far?
 
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