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Issue pem agent not running on IIS node

Riccardo

New Pleskian
Hello,

I have a problem with a node in my Plesk infrastructure. The agent does not start. If I try to use the command

"net start pem" I get "The service name is invalid. More help is available..."

Trying ppa.sn_test --ip 1XX.XXX.XX.32 fails with same error:

[19 Jul 2017 04:19:11 CEST][ERROR] - The 'pem' service is not running. Please start the service manually. To start 'pem' service: connect to '1XX.XXX.XX.32' and run 'net start pem' from the command line.

Is it possible to reinstall the agent or service?

Thanks.
Riccardo
 
Last edited:
I think you should ask this question on the Odin forum. PPA is Odin product, not Plesk.
 
Good morning, thanks for your answer. But PPA is not the acronym of Parallels Plesk Automation? I think the skills for the solution to my problem are present in this forum... Anyway I will still follow your advice.

Good day
 
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