Resolved php-fpm tries to start a service from a deleted sub domain

[Quinten]

Server operating system version

Ubuntu 18.04.5 LTS

Plesk version and microupdate number

18.0.46

Hello,

Anyone have any idea how i could troubleshoot this?
This sub domain has been deleted for a few months now yet today in my logs i saw it kept trying to launch it.

How do i stop this?

 

[Maarten]

Does # plesk repair web sub.example.com make any difference?

 

[Quinten]

Does # plesk repair web sub.example.com make any difference?

It just says "The domain was not found" wich makes sense since it shouldn't exist anymore

 

[Maarten]

It sounds like a Plesk database inconsistency.

Try this:
# plesk repair db

 

[Quinten]

No luck

 

[Quinten]

This is still happening.
I see a request about every 10 seconds come in as warning in my system log

 

[Quinten]

This is still happening and i have not found anything new on this.
Does anyone know more?

 

[IgorG]

Have you tried contacting Plesk Support Team?

 

[Bitpalast]

@Quinten Have you tried this? --> You can try to stop and start the PHP-FPM daemon that is associated with that domain, e.g.
1) # service plesk-php81-fpm stop
2) Check the Linux process list and make sure that no PHP-FPM processes that are associated with your PHP version (8.1 in this example) are still active. If there are any, "kill" them.
3) After there are no remaining PHP-FPM processes of the version in question (8.1 in this example): # service plesk-php81-fpm start
Does this help?

 

[Quinten]

@Quinten Have you tried this? --> You can try to stop and start the PHP-FPM daemon that is associated with that domain, e.g.
1) # service plesk-php81-fpm stop
2) Check the Linux process list and make sure that no PHP-FPM processes that are associated with your PHP version (8.1 in this example) are still active. If there are any, "kill" them.
3) After there are no remaining PHP-FPM processes of the version in question (8.1 in this example): # service plesk-php81-fpm start
Does this help?

This did the trick, thank you!

 

[pts0]

I find in directory

/opt/plesk/php/8.2/etc/php-fpm.d/

a config file with the name of deleted domain. Delete it solved the issue for me

 

[Bitpalast]

I find in directory

/opt/plesk/php/8.2/etc/php-fpm.d/

a config file with the name of deleted domain. Delete it solved the issue for me

That is a known issue. Sometimes when a domain or subscription is removed, for unknown reasons the corresponding PHP configuration file is not removed. It then refers to non-existent directories which can lead to start failures of PHP-FPM.