Plesk 10.x PMMCli errors

[rick.pri]

Plesk 10.x PMMCli errors (updated with thread mandatory info)

Hi there,

On one of our servers we have been getting constant reports from the PMMCli-Daemon Backup/Restore task notification.

The message is always along the lines of:

--------------------------------------------------------------------
Backup task finished.

Task was created by with guid (AFD3D8CD-1FAF-494E-B3CA-CB132E4A6479)


Creation date is: 2011-Sep-01 23:30:03
Task status is: warnings

Dump full name is: backup_info_1109012330.xml
--------------------------------------------------------------------



There is a migration.result file attached which contains the following:

--------------------------------------------------------------------
<?xml version="1.0" encoding="utf-8"?>
<execution-result status="warnings">
<object name="*<domain>*" type="domain">
<message code="InformationalException" id="0e776882-13fb-402d-997d-74dd26f80676" severity="error">
<description>Unable to dump site applications on *<domain>*</description>
</message>
</object>
<object name="*<domain>*" type="domain">
<message code="InformationalException" id="2193cf39-35d7-4c7a-889b-4a96ea2bbc28" severity="error">
<description>Unable to dump site applications on *<domain>*</description>
</message>
</object>
</execution-result>
----------------------------------------------------------------------


I can't say that I have noticed a pattern, but this has been going on for a while now and hasn't been resolved by moving from Plesk 10.2 to 10.3.1 (it was worth a try)

 

[rick.pri]

Igor? No helpful insights?

 

[MargaritaK]

Hi! Do you can clarify some questions:
1) How often do you get this letter?
2) Is this the same one letter with the same one error or something different?
3) How did ypu move Plesk 10.2 to 10.3.1 (backup/restore,migration or upgrade)?

 

[rick.pri]

1) Everyday
2) Same email different websites appear in the migration.result file
3) Upgrade. First upgraded from 10.1.1 to 10.2.0 to 10.3.0 to 10.3.1

 

[rick.pri]

Parallels Plesk Panel, 10.3.1 Windows 2003/2008 20110630.16, Server 2008 R2, x64 (64 bit)

Set up daily scheduled backups.

Emailed with error in first post.

Backups complete no emails of errors.

 

[Sergey Prohorov]

Hello. Could you provide detailed information about errors? To get it you may do this sequence:
1. Create full server backup with the same settings as scheduled
2. When it will be completed check 'current backup tasks' it should contains task with warnings.
3. Go to %plesk_dir%\PMM\sessions\<latest session>
4. Check content of file migration.result if it contains errors from your previous posts - open file psadump.log and search for 'Unable to dump site applications' or 'Error' or 'Exception' just after these words you will see detailed technical info about errors.

 

[rick.pri]

Many thanks Sergey, although I'm going to wait until a scheduled backup has issues.

 

[rick.pri]

open file psadump.log

Hi Sergey,

Where can I find this file?

 

[rick.pri]

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="warnings">
<object name="domain" type="domain">
<message code="InformationalException" id="2bbba490-0d9a-4552-b9fc-362a9fced2ff" severity="error">
<description>Unable to dump site applications on domain</description>
</message>
</object>
</execution-result>

I will add that I'm getting a lot fewer messages since the move to 10.3.1, I'm even getting successful completion reports instead from time to time.

 

[rick.pri]

Hmmm, has the psadump.log had its name changed?

It's supposed to be in %plesk_dir%\PMM\<session>\psadump.log according to the documentation, which is wrong anyway as it should be %plesk_dir%\PMM\sessions\<session>\psadump.log I think.

However, I have searched the whole plesk directory and there is no psadump.log present.

 

[rick.pri]

Can I be confident that the backups will work in a restore situation?