[Plesk 11.0.9] - Problem with task command

[vincenzo.t]

Hello,

many customer open an ticket for segnalate this error:

user with id=10452 and name=XXXXX not found in chrooted passwd file
system error: No such file or directory

This happens when the customer ty to execute an task command, what is the problem?

Many times I solve changing the shell from /bin/false to /bin/sh and again to /bin/false

But how can I do an fix for ever?

Regards

 

[abdi]

This article should throw some light on what you need to do:

http://forum.parallels.com/showthread.php?112124-SFTP-on-Plesk-10

 

[vincenzo.t]

Hello,

this problem happens in all servers and is not solved with the post, other solution?

By default I set chrooted on /bin/sh

This is the command

/usr/local/psa/bin/server_pref -u -crontab-secure-shell "/bin/sh"

Actually the solution is to change ftp access from "forbidden" to /bin/sh, bin/bash and after to "forbidden"