• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Plesk 11 Error 503 on Ubuntu 12.04

webhod

New Pleskian
Hi all,

from time to time I´m getting a 503 error message (Service not available) when accessing the panel site (https://hostname:8443). All other hosted homepages are working without any issues. It seems that just the panel crashes. I couldn´t find anything in the logs (/usr/local/psa/admin/logs/panel.log, /var/log/sw-cp-server/error_log) related to this. Nginx and Apache logs are clean as well...

I noticed that message when I´m accessing the Panel login site and Plesk redirects to "relay" (https://hostname:8443/relay => then to https://hostname:8443/sso/ui). It stops on the "relay" page with mentioned error message. Maybe this will help you to find the error.

When I restarted Plesk using /etc/init.d/psa restart anything works fine... Until the next crash in a few days...

I already read the kb regarding to this issue on windows servers but I could not find anything for linux systems...

OS is Ubuntu 12.04, Plesk runs on a dedicated server, not inside a VZ Container.

Any ideas?
Thanks in advance!

Chris
 
Back
Top