Plesk 11.x to 11.5 Upgrade Gone Bad

[CyberEdge_Alan]

Hello,

After upgrading nothing loads and the error I get when trying to login to plesk is the following...

"Unable to execute php_handlers_control: [Warning] removing handler `5.3' (module) due to errors in getting php version : can not get version from /usr/bin/php-cgi
[Warning] removing handler `5.3' (cgi) due to errors in getting php version : can not get version from /usr/bin/php-cgi"

Any help would be awesome. I'm at a loss.

 

[Nikolay.]

Forum search is your friend: http://forum.parallels.com/showthread.php?289409-Fatal-plesk-errors-after-upgrading-to-11-5

In short: fix your PHP configuration.

 

[CyberEdge_Alan]

After running a command from the other post it returns.

' /usr/bin/php-cgi -c /etc/php.ini -r 'echo phpversion();'
Failed loading /usr/lib64/php/ioncube/ioncube_loader_lin_5.2.so: /usr/lib64/php/ioncube/ioncube_loader_lin_5.2.so: undefined symbol: php_body_write
PHP Fatal error: Directive 'magic_quotes_gpc' is no longer available in PHP in Unknown on line 0
'

any suggestions?

Did a little searching and no luck on a solution.

 

[Nikolay.]

Most probably your current PHP version doesn't match its configuration files. Namely, it is not 5.2. You should fix configuration to load proper ionCube and not use unsupported directives.

 

[CyberEdge_Alan]

Where would PHP be loading ionCube at?

I found the version it should be loading but I'm unable to locate it in php.ini.

I'm running PHP 5.4 so the matching ionCube should be ioncube_loader_lin_5.4.so. This is installed but not updated in the configuration but where would I need to be updating this at.

 

[Nikolay.]

Depending on your system in something like /etc/php/conf.d/. Use grep.

 

[CyberEdge_Alan]

I got my PHP problems resolved now. Thankfully however I am now having other issues regarding the Plesk Upgrade.

"Unable to generate the web server configuration file on the host <XXX> because of the following errors:

Template_Exception: mkdir: cannot create directory `/var/www/vhosts/system/XXX/conf': No such file or directory
mktemp: failed to create file via template `/var/www/vhosts/system/XXX/conf/13756301660.85615000_httpd.conf.XXXXXX': No such file or directory
Can not create temporary file

file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 68
code: 0

Please resolve the errors in web server configuration templates and generate the file again."

I know in the update notes it mentioned about having a new file structure. All my files are located in the same area and unchanged which sure enough if I moved them all under /system/ could resolve my issues. I would like Plesk though to work the way it should and do it automatically. I am guessing but I would think it could have something to do with permissions?

PS I did search and found your other post and trying it now...

AND

Doing the 'plesk bin repair --restore-vhosts-permissions' did it for me! After that just had to rebuild templates however when refreshing the plesk panels page I now get.

'New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: [Template_Variable_Domain_PhysicalHosting] Wrong variable to subsitute: maintenanceMode file: /usr/local/psa/admin/plib/Template/Processor.php line: 27 code: 0 Previous error: Template_Exception: [Template_Variable_Domain_PhysicalHosting] Wrong variable to subsitute: maintenanceMode file: /usr/local/psa/admin/plib/Template/Processor.php line: 27 code: 0 Previous error: Template_Exception: [Template_Variable_Domain_PhysicalHosting] Wrong variable to subsitute: maintenanceMode file: /usr/local/psa/admin/plib/Template/Variable/Abstract.php line: 67 code: 0. The error message containing the detailed error descriptions was sent to you by e-mail. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.

 

[VinnyT]

Depending on your system in something like /etc/php/conf.d/. Use grep.

I am also getting this problem. I updated the ioncube.ini to the correct version (5.4). Now, instead of giving me a 'failed loading' error, php-fpm will not start. There is an error, but no details. Nothing in the logs. incredibly confused.