Plesk 12 - todays update

[Dawid_Piotrowski]

Hello,

My Plesk tried to upgrade today but unfortunately smth went wrong.

FileFetcher: get file (~empty)/SITEBUILDER_12.0.7/sitebuilder-12.0.7-deball-all.inf3
File downloading SITEBUILDER_12.0.7/sitebuilder-12.0.7-deball-all.inf3: 95%..Error: transfer closed with 205 bytes remaining to read, retry...
Error: transfer closed with 205 bytes remaining to read, retry...
Error: transfer closed with 205 bytes remaining to read, retry...
Warning: BuildLoader finish with unsuccess.
Error: Failed to download the package https://autoinstall.plesk.com/SITEBUILDER_12.0.7/sitebuilder-12.0.7-deball-all.inf3:
transfer closed with 205 bytes remaining to read

DEBUG: web server PID=32398 was stopped.
FileFetcher: get file (~empty)/PSA_12.0.18/plesk-12.0.18-deb7.0-x86_64.inf3
Error: An internal error occured in auto-installer, rev.337530 BackendProtocol.cpp, line 62.
Not all packages were installed.
Please, contact product technical support.

When i try to wget this file:

Connecting to autoinstall.plesk.com (autoinstall.plesk.com)|93.184.221.133|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 4301 (4.2K) [text/xml]
Saving to: `sitebuilder-12.0.7-deball-all.inf3'

95% [===================================================================================================>      ] 4,096       --.-K/s   in 0s

2015-03-20 11:24:09 (401 MB/s) - Connection closed at byte 4096. Retrying.

This happens of 3 of my servers (one of them have plesk, others not).

I downloaded this file on my PC, and host it on my own webserver and tried to wget and there was no error, so i assume there might be problem on autoinstall.plesk.com side.

Anyone can suggest how to resolve this issue ?

David

 

[Dawid_Piotrowski]

Ok, maybe this will help somebody. Just hit such update via proxy, be sure You can download properly file on machine where proxy will be. It resolved problem for me.