Issue Plesk 17.8.11 Cannot connect via secure FTP

[PennineAcute]

I have only just setup my server and install plesk.

I cannot connect via secure FTP, although can connect via unsecure.

SSL is setup correctly, as in I can connect via https. If anyone can shed any light, I would appreciate any help.

I am using FileZilla and get the error


Error: GnuTLS error -50 in gnutls_priority_set_direct: The request is invalid.
Error: Failed to initialize TLS.
Error: Could not connect to server

 

[IgorG]

Looks like Ubuntu bug https://forum.filezilla-project.org/viewtopic.php?t=50308

 

[PennineAcute]

I assume that this is the same for Debian, as I also get the same error with this operating system? Debian 9.

Thanks

 

[IgorG]

I assume that this is the same for Debian, as I also get the same error with this operating system? Debian 9.

Maybe.
Anyway, it is not Plesk issue.

 

[PennineAcute]

Very much appreciated for your time.

 

[learning_curve]

Looks like Ubuntu bug https://forum.filezilla-project.org/viewtopic.php?t=50308

It definately is related to Ubuntu in that thread, but the thread is solely related to Ubuntu 18.10, which not many people are using on a server, as it's not LTS. Might be an exception here... There's no mention of 18.04 LTS or 18.06 LTS in that thread. Our own Ubuntu is shown in our sig and we do use Filezilla, but only with SFTP (we binned FTP a long time ago). No problems at all with this setup. It's super fast & secure. As has been posted, it's pretty unlikely that it's a Plesk issue anyway.