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Plesk Auto Update Fail

R

Rejith Kumar

New Pleskian
Hello,

My Plesk version :
  • Plesk version: 12.0.18 Update #74 , last updated at Dec 30, 2015 03:23 AM
  • OS: CentOS Linux 7.1.1503 (Core)
Here is the error log

Code: 
Execution failed.
Command: autoinstaller
Arguments: Array
(
    [0] => --select-product-id
    [1] => plesk
    [2] => --select-release-current
    [3] => --upgrade-installed-components
    [4] => --include-components-from-class
    [5] => vendor=parallels
    [6] => --include-components-from-class
    [7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 28%..49%..59%..70%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..35%..61%..74%..100% was finished.
File downloading sso.inf3: 10%..37%..64%..78%..100% was finished.
File downloading setemplates.inf3: 44%..69%..100% was finished.
File downloading pp-sitebuilder.inf3: 12%..21%..30%..42%..52%..62%..70%..80%..92%..100% was finished.
File downloading billing.inf3: 11%..21%..30%..40%..52%..62%..72%..81%..90%..100% was finished.
File downloading mysql.inf3: 17%..61%..100% was finished.
File downloading apache.inf3: 35%..100% was finished.
File downloading nginx.inf3: 15%..26%..37%..48%..53%..64%..80%..91%..100% was finished.
File downloading php70.inf3: 100% was finished.
File downloading php56.inf3: 72%..100% was finished.
File downloading php55.inf3: 72%..100% was finished.
File downloading php54.inf3: 31%..100% was finished.
File downloading php53.inf3: 32%..100% was finished.
File downloading php52.inf3: 32%..100% was finished.
File downloading pmm.inf3: 74%..100% was finished.
Checking for installed packages...
File downloading PSA_12.0.18/plesk-12.0.18-cos7-x86_64.inf3: 12%..21%..32%..41%..54%..65%..74%..80%..91%..100% was finished.
File downloading PSA_12.0.18/plesk-patches-12.0.18-cos7-x86_64.inf3: 10%..20%..30%..40%..52%..63%..72%..80%..90%..100% was finished.
File downloading SITEBUILDER_12.0.7/sitebuilder-12.0.7-rhel7-all.inf3: 56%..100% was finished.
File downloading NGINX_1.9.4/nginx-1.9.4-cos7-x86_64.inf3: 100% was finished.
File downloading PHP_5.6.18/php56-5.6.18-cos7-x86_64.plesk12.inf3: 31%..48%..84%..100% was finished.
File downloading PHP_5.5.32/php55-5.5.32-cos7-x86_64.plesk12.inf3: 31%..48%..84%..100% was finished.
File downloading PHP_5.4.45/php54-5.4.45-cos7-x86_64.plesk12.inf3: 31%..66%..84%..100% was finished.
File downloading PHP_5.3.29/php53-5.3.29-cos7-x86_64.plesk12.inf3: 30%..47%..81%..100% was finished.
File downloading PHP_5.2.17/php52-5.2.17-cos7-x86_64.plesk12.inf3: 31%..49%..84%..100% was finished.
Loaded plugins: fastestmirror


Detecting installed product components.
Gathering information about installed license key...
Launching component checkers...
File downloading PSA_12.0.18/examiners/panel_preupgrade_checker.php: 13%..21%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_12.0.18/examiners/php_launcher.sh: 100% was finished.
Loaded plugins: fastestmirror

PHP_5_2_17-dist                                          | 2.9 kB     00:00     

PHP_5_2_17-thirdparty                                    | 2.9 kB     00:00     

PHP_5_3_29-dist                                          | 2.9 kB     00:00     

PHP_5_3_29-thirdparty                                    | 2.9 kB     00:00     

PHP_5_4_45-dist                                          | 2.9 kB     00:00     

PHP_5_4_45-thirdparty                                    | 2.9 kB     00:00     

PHP_5_5_32-dist                                          | 2.9 kB     00:00     

PHP_5_5_32-thirdparty                                    | 2.9 kB     00:00     

PHP_5_6_18-dist                                          | 2.9 kB     00:00     

PHP_5_6_18-thirdparty                                    | 2.9 kB     00:00     

PSA_12_0_18-dist                                         | 2.9 kB     00:00     

PSA_12_0_18-thirdparty                                   | 2.9 kB     00:00     

SITEBUILDER_12_0_7-dist                                  | 2.9 kB     00:00     

SITEBUILDER_12_0_7-thirdparty                            | 2.9 kB     00:00     

base                                                     | 3.6 kB     00:00     

epel/x86_64/metalink                                     | 7.2 kB     00:00     

epel                                                     | 4.3 kB     00:00     

extras                                                   | 3.4 kB     00:00     

plesk-php-5.2                                            | 2.9 kB     00:00     

plesk-php-5.3                                            | 2.9 kB     00:00     

plesk-php-5.4                                            | 2.9 kB     00:00     

plesk-php-5.5                                            | 2.9 kB     00:00     

plesk-php-5.6                                            | 2.9 kB     00:00     

updates                                                  | 3.4 kB     00:00     
epel/x86_64/updateinfo                           0.0 B/s | 510 kB     00:00     

epel/x86_64/updateinfo                                   | 510 kB     00:00     
updates/7/x86_64/primary_db                      0.0 B/s | 3.1 MB     00:00     

updates/7/x86_64/primary_db                              | 3.1 MB     00:00     
epel/x86_64/primary_db                           0.0 B/s | 3.9 MB     00:00     

epel/x86_64/primary_db                                   | 3.9 MB     00:01     
Loading mirror speeds from cached hostfile
* epel: mirror.compevo.com
+ plesk-php56-xml
+ plesk-php56-pear
+ plesk-php55-pear
+ plesk-php55-bcmath
+ plesk-php55-pgsql
+ plesk-php55-soap
+ plesk-php56-dba
+ systemd-libs
+ plesk-php55-intl
+ plesk-php56-pspell
+ plesk-php55-imap
+ plesk-php55-mysql
+ plesk-l10n
+ plesk-php55
+ plesk-php55-pspell
+ plesk-php55-pdo
+ plesk-php56-imap
+ plesk-php56-odbc
+ plesk-php55-odbc
+ plesk-php55-process
+ plesk-php56
+ plesk-php56-snmp
+ plesk-php56-fpm
+ plesk-php55-tidy
+ plesk-php56-xmlrpc
+ plesk-php55-mbstring
+ plesk-php56-pgsql
+ plesk-php56-gd
+ plesk-php56-soap
+ plesk-php55-ldap
+ plesk-php56-cli
+ plesk-php55-mcrypt
+ plesk-php55-dba
+ plesk-php55-gd
+ plesk-php55-xml
+ plesk-php56-intl
+ plesk-php56-enchant
+ plesk-php55-release
+ plesk-php55-opcache
+ plesk-php56-opcache
+ plesk-php55-enchant
+ plesk-php56-mysql
+ plesk-php56-bcmath
+ plesk-php56-ldap
+ plesk-php56-mbstring
+ plesk-php55-snmp
+ plesk-php56-process
+ plesk-php56-mcrypt
+ plesk-php56-tidy
+ plesk-php55-cli
+ plesk-php56-pdo
+ plesk-php55-xmlrpc
+ plesk-php56-release

Following amount of diskpace required in directories:
/usr/local: 2400.00 Mb.
Total required: 2400.00 Mb, available 3168.00 Mb.

Installing packages
Changing shell for popuser.
chsh: Shell not changed.
Changing shell for mhandlers-user.
chsh: Shell not changed.
Stopping sw_engine service... already stopped
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Cumulative upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade of Plesk database (revertable stage) has been completed.
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* epel: mirror.compevo.com
Running Transaction Check
Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'systemd-libs = 208-11.el7 is needed by (installed) systemd-208-11.el7.x86_64']
YumRPMCheckError: [u'ERROR with transaction check vs depsolve:', 'systemd-libs = 208-11.el7 is needed by (installed) systemd-208-11.el7.x86_64']

ERROR: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

Please help to sort out this issue.
 
Try to disable epel repository and run upgrade again.
 
How I can disable it in Cent OS? Please find the attached error log.
 

Attachments

  • parallels-installation-log.txt
    19.2 KB · Views: 3
Disabled and tried to update.
Again failure.

Please check the error log and help me!

Code: 
Installation started in background
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
Package mod_perl-2.0.8-5.20131031svn1537408.el7.x86_64 already installed and latest version
Package mod_perl-2.0.8-5.20131031svn1537408.el7.x86_64 already installed and latest version
Package mod_perl-2.0.8-5.20131031svn1537408.el7.x86_64 already installed and latest version
+ plesk-php56-xml
+ plesk-php56-pear
+ plesk-php55
+ plesk-php55-bcmath
+ plesk-php55-pgsql
+ plesk-php55-soap
+ plesk-php56-dba
+ mod_ssl
+ httpd-tools
+ plesk-php55-intl
+ plesk-php56-pspell
+ mailman
+ plesk-php55-imap
+ plesk-php55-mysql
+ plesk-l10n
+ php-common
+ plesk-php55-pear
+ php-mbstring
+ plesk-php55-pspell
+ plesk-php55-pdo
+ plesk-php56-imap
+ php
+ plesk-php55-opcache
+ plesk-php55-odbc
+ plesk-php55-process
+ plesk-php56
+ plesk-php56-snmp
+ systemd-libs
+ plesk-php56-fpm
+ plesk-php55-tidy
+ plesk-php56-xmlrpc
+ php-gd
+ httpd
+ plesk-php55-mbstring
+ plesk-php56-pgsql
+ plesk-php56-gd
+ plesk-php56-soap
+ plesk-php55-ldap
+ plesk-php56-cli
+ plesk-php55-mcrypt
+ plesk-php55-dba
+ php-cli
+ php-mysql
+ plesk-php55-gd
+ plesk-php55-xml
+ plesk-php56-intl
+ plesk-php56-enchant
+ python-dns
+ php-pdo
+ plesk-php55-release
+ plesk-php56-odbc
+ plesk-php56-opcache
+ plesk-php55-enchant
+ plesk-php56-mysql
+ plesk-php56-bcmath
+ plesk-php56-ldap
+ php-xml
+ plesk-php56-mbstring
+ plesk-php55-snmp
+ plesk-php56-process
+ plesk-php56-mcrypt
+ plesk-php56-tidy
+ plesk-php55-cli
+ plesk-php56-pdo
+ plesk-php55-xmlrpc
+ plesk-php56-release

Installing packages
Changing shell for popuser.
chsh: Shell not changed.
Changing shell for mhandlers-user.
chsh: Shell not changed.
Stopping sw_engine service... done
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Cumulative upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade of Plesk database (revertable stage) has been completed.
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
Package mod_perl-2.0.8-5.20131031svn1537408.el7.x86_64 already installed and latest version
Running Transaction Check
Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'systemd-libs = 208-11.el7 is needed by (installed) systemd-208-11.el7.x86_64']
YumRPMCheckError: [u'ERROR with transaction check vs depsolve:', 'systemd-libs = 208-11.el7 is needed by (installed) systemd-208-11.el7.x86_64']
Error: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
 

Attachments

  • parallels-installation-log.txt
    18.4 KB · Views: 0
systemd-libs is OS but not Plesk package. Try to update this package and resolve dependence with OS package manager at least.
 
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