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Plesk autoinstaller error

Discussion in 'Plesk for Linux - 8.x and Older' started by youp, May 16, 2008.

  1. youp

    youp Guest

    0
     
    Autoinstaller 3.3.1 (build at 2008-04-07 16:41 svn rev. 95521) started at (timezone CET) Fri May 16 09:22:17 2008
    Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_4_0 --notify-email=xxxxxxxxx --install-component=base --install-component=vault

    Try to find rcfile...
    Autoinstaller rcfile not found.
    Checking hostname is sucessfull.
    Opsys detected as: os_name=Linux os_vendor=CentOS version=5 arch=i686 environment=vz
    Final opsys (with overriding) is: os_name=Linux os_vendor=CentOS version=5 arch=i686 environment=vz
    Downloading the file products.inf3: 100% done.
    Downloading the file plesk.inf3: 13%..20%..30%..41%..51%..61%..72%..82%..93%..100% done.
    Downloading the file sitebuilder.inf3: 12%..22%..31%..40%..54%..63%..72%..81%..91%..100% done.
    Downloading the file sso.inf3: ERROR: Failed to download the package http://autoinstall.plesk.com/sso.inf3:
    Couldn't resolve host 'autoinstall.plesk.com'
    Not all packages were installed.
    Please try installing packages again later.
    Please, resolve the above problem and try installing the packages again.
    If you cannot resolve the problem on your own, contact product technical support for assistance.


    ---
    Plesk autoinstaller.
     
  2. Satoriya

    Satoriya Guest

    0
     
    Hi,

    please, check how your default dns server resolves this name:
    # nslookup autoinstaller.plesk.com
    # host autoinstaller.plesk.com

    What do you get?
     
  3. abdi

    abdi Platinum Pleskian

    31
    18%
    Joined:
    May 14, 2006
    Messages:
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    Likes Received:
    60
    Add

    72.21.81.253 autoinstall.plesk.com

    to /etc/hosts
     
  4. Amin Taheri

    Amin Taheri Golden Pleskian Plesk Certified Professional

    33
     
    Joined:
    Jul 5, 2007
    Messages:
    1,398
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    1
    Location:
    Seattle Area
    make sure that you have good dns resolvers in your /etc/resolv.conf file and they can resolve the name. Otherwise you may need to update the nameservers there to add in different ones. You dont want to keep the item in your host file because it tends to change.
     
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