• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Plesk autoinstaller error

Y

youp

Guest
Autoinstaller 3.3.1 (build at 2008-04-07 16:41 svn rev. 95521) started at (timezone CET) Fri May 16 09:22:17 2008
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_4_0 --notify-email=xxxxxxxxx --install-component=base --install-component=vault

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=CentOS version=5 arch=i686 environment=vz
Final opsys (with overriding) is: os_name=Linux os_vendor=CentOS version=5 arch=i686 environment=vz
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 13%..20%..30%..41%..51%..61%..72%..82%..93%..100% done.
Downloading the file sitebuilder.inf3: 12%..22%..31%..40%..54%..63%..72%..81%..91%..100% done.
Downloading the file sso.inf3: ERROR: Failed to download the package http://autoinstall.plesk.com/sso.inf3:
Couldn't resolve host 'autoinstall.plesk.com'
Not all packages were installed.
Please try installing packages again later.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.


---
Plesk autoinstaller.
 
Hi,

please, check how your default dns server resolves this name:
# nslookup autoinstaller.plesk.com
# host autoinstaller.plesk.com

What do you get?
 
make sure that you have good dns resolvers in your /etc/resolv.conf file and they can resolve the name. Otherwise you may need to update the nameservers there to add in different ones. You dont want to keep the item in your host file because it tends to change.
 
Back
Top