Plesk billing error

[CosminM]

Hello,

We have an issue regarding Plesk billing integrated with Plesk. The following error appears when listing the clients from Plesk:
Error: Unable to fetch customers' balances: Unable to connect to Plesk-Billing.
We don't use Plesk billing, so we are trying to get rid of that error message. The clients also get that error, so is not very suitable for us.
Any help would be appreciated.
Thank you!

 

[CosminM]

Anyone? it was standalone installation.

 

[TennysonL]

500 error

Check you file permissions. I had the same issue and found the apache user did not have the correct permissions on the plesk-billing directory.

 

[CosminM]

Thanks for you reply, but I am trying to get rid of plesk billing. I'm not using it, i just tested it on a standalone installation and added a Plesk server in it. Now if I shut down Plesk billing, I get that error in Plesk control panel, which is annoying.
How do I break the connection between plesk billing and plesk panel??