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Plesk Cannot delete domain "Unable to set quota"

Discussion in 'Plesk for Linux - 8.x and Older' started by gee_fin, Nov 14, 2006.

  1. gee_fin

    gee_fin Guest

    I've got this issue on two domains now, when trying to delete the domain through the control panel Plesk returns with -

    ERROR: PleskFatalException  	
    Unable to remove hosting: Unable to delete system user: SysUser->systemRemove() failed: usermng failed: usermng: Unable to set quota for user 'xyzxyz'
    0: /usr/local/psa/admin/plib/class.PhDomain.php:228
        PhDomain->reset(integer '0', boolean true, boolean false)
    1: /usr/local/psa/admin/plib/class.BsDomain.php:289
        BsDomain->reset(integer '0')
    2: /usr/local/psa/admin/plib/class.BsDomain.php:283
        BsDomain->delete(integer '0')
    3: /usr/local/psa/admin/plib/class.BsDomain.php:524
    4: /usr/local/psa/admin/plib/class.Manager.php:351
    5: /usr/local/psa/admin/htdocs/domains/domains.php3:215
    And will not free up the xyzxyz domain. Can anyone help shed some light on this? I really need the domain back to setup elsewhere :( Any help whatsoever would be most appreciated :)

  2. gee_fin

    gee_fin Guest

    Can anyone give any guidance/advice with this one? Seems a common occurence now :( It just won't delete domains :( Any help would be really appreciated :confused:
  3. Jericon

    Jericon Guest

    Try running the following command as root, it tends to fix some issues like the one you're experiencing.

    chmod 4110 /usr/local/psa/admin/sbin/wrapper

    Of course, replace /usr/local/psa with your Plesk Install directory.
  4. gee_fin

    gee_fin Guest

    Hi Jericon,

    Cheers, I ran it but sadly no change :( Still the same error through the control panel when trying to delete a domain :(

    Really stuck with this one :confused:

  5. gee_fin

    gee_fin Guest

    *on hands and knees*

    Can anyone shed any light on this one? Got two domains glaring at me that Plesk won't let me delete :(
  6. gnulicence

    gnulicence Guest


    It is possible that there is segmendation fault with user quota tool.

    I had this problem with Fedora .
    I found a solution with a Suse 9.3
  7. gee_fin

    gee_fin Guest

    Given up in the end, went into the database and manually removed all corresponding domain entries from the

    psa database - domains table, dns_recs table, dns_zone table and DomainServices tables.

    Not sure if this is the correct way but was at my wits end and on minimal testing it's worked.