Username:
TITLE
Plesk change DKIM signature when reload or saving the "Mail Settings for domain.tld" page
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian Web Admin Edition Version 18.0.53 Update Nr. 2; Ubuntu Ubuntu 22.04.2 LTS; postfix 3.6.4-1ubuntu1.1 (Ubuntu for jammy-updates by Ubuntu)
PROBLEM DESCRIPTION
I think I have a problem with my Plesk server. Whenever I go to the email settings for a domain, Plesk automatically changes the DKIM signature. Then when I re-enter the DKIM signature into my external DNS server in the domain zone, save the email settings on the Plesk server, and go to the email settings page on the Plesk server again, it is a different DKIM signature when I click on "How to configure external DNS".
Something definitely seems to be wrong here!!!
On my second Plesk server I do not have this problem. Here the DKIM signature always remains the same. No matter how many times I go to the email settings page for a domain and click on "How to configure external DNS".
One difference on both servers is that the server that always changes the DKIM signature does not have a BIND DNS server installed. The domains have been migrated from the old server to the new server. I want to run the DNS services externally and leave BIND disabled.
Unfortunately I don't have very deep knowledge in the subject, but according to my knowledge the DKIM signature should stay the same.
All my DKIM checks on various SPAM tests fail.
STEPS TO REPRODUCE
1. Go to to the Mail Settings of a Domain
2. click on How to configure external DNS
3. copy the DKIM Signiture
4. click ok or apply
5. click on How to configure external DNS again
6. compare the DKIM signatures
ACTUAL RESULT
When reloading the Mail Settings for domain.tld page, a new DKIM signature is always generated.
EXPECTED RESULT
The DKIM signature should remain the same when saving or reloading the page.
ANY ADDITIONAL INFORMATION
Server new with problem:
Plesk Obsidian Web Admin Edition
Version 18.0.53 Update No. 2 | Ubuntu Ubuntu 22.04.2 LTS
Server old without problem.
Plesk Obsidian Web Pro
Version 18.0.52 Update No. 3 | Ubuntu 18.04.6 LTS (Bionic Beaver)
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
Plesk change DKIM signature when reload or saving the "Mail Settings for domain.tld" page
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian Web Admin Edition Version 18.0.53 Update Nr. 2; Ubuntu Ubuntu 22.04.2 LTS; postfix 3.6.4-1ubuntu1.1 (Ubuntu for jammy-updates by Ubuntu)
PROBLEM DESCRIPTION
I think I have a problem with my Plesk server. Whenever I go to the email settings for a domain, Plesk automatically changes the DKIM signature. Then when I re-enter the DKIM signature into my external DNS server in the domain zone, save the email settings on the Plesk server, and go to the email settings page on the Plesk server again, it is a different DKIM signature when I click on "How to configure external DNS".
Something definitely seems to be wrong here!!!
On my second Plesk server I do not have this problem. Here the DKIM signature always remains the same. No matter how many times I go to the email settings page for a domain and click on "How to configure external DNS".
One difference on both servers is that the server that always changes the DKIM signature does not have a BIND DNS server installed. The domains have been migrated from the old server to the new server. I want to run the DNS services externally and leave BIND disabled.
Unfortunately I don't have very deep knowledge in the subject, but according to my knowledge the DKIM signature should stay the same.
All my DKIM checks on various SPAM tests fail.
STEPS TO REPRODUCE
1. Go to to the Mail Settings of a Domain
2. click on How to configure external DNS
3. copy the DKIM Signiture
4. click ok or apply
5. click on How to configure external DNS again
6. compare the DKIM signatures
ACTUAL RESULT
When reloading the Mail Settings for domain.tld page, a new DKIM signature is always generated.
EXPECTED RESULT
The DKIM signature should remain the same when saving or reloading the page.
ANY ADDITIONAL INFORMATION
Server new with problem:
Plesk Obsidian Web Admin Edition
Version 18.0.53 Update No. 2 | Ubuntu Ubuntu 22.04.2 LTS
Server old without problem.
Plesk Obsidian Web Pro
Version 18.0.52 Update No. 3 | Ubuntu 18.04.6 LTS (Bionic Beaver)
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug