• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Plesk control panel error : of_get_key_by_product

M

Miams

Guest
Since yesterday my plesk control panel page display this message :
Fatal error: Call to undefined function of_get_key_by_product() in C:\Program Files\Parallels\Plesk\admin\plib\common_func.php3 on line 4506

I didn't do anything, it happened during the weekend.

I check others forum posts :
- restart IIs, Plesk
- "psaadm" has already Full Access Permission at this folder : ( C:\Program Files\Parallels\Plesk\admin\repository )
- My registry.xml seems good, but I try to recreate this file like here : http://forum.parallels.com/showthread.php?t=82548, nothing change.

Today in version file : v9.0.1 Windows 2003/2008 20090128.13 (I don't remember if I had another version last week)

This is really annoying, I have a lot of websites on this server.

Someone has another idea ?

Thanks
 
ok I found this : http://kb.odin.com/en/6419

and I have the same error message and the same log error message.

The description for Event ID ( 2 ) in Source ( PHP-5.2.6 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: php[4120], PHP Warning: PHP Startup: Unable to load dynamic library 'C:\Program Files\Parallels\Plesk\admin\modules\php_psakey.dll' - The specified module could not be found.
in Unknown on line 0.
(+ same message with dll: php_openssl.dll, php_curl.dll)

But the solution can't work. "psaadm" has already Full Access Permission at this folder : ( C:\Program Files\Parallels\Plesk\admin\repository )

Any idea ?

Thanks
 
Ok, so I reinstall Plesk, and now this is working.
I just lose some Domain DNS records and some email account.

Thanks to... myself !
 
Back
Top