• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Plesk detects KVM Processor as Physical Processor in Windows

N

Neelesh Gurjar

New Pleskian
Hi,
I have setup Windows Server 2008 VM on KVM machine and installed Plesk 10.0 on it.
It is not allowing me to register Plesk lic on VM. It says this License is for Virtual machine and not for physical machine.
When I check in server information, it shows Physical processor INTELxxxxx and not "Common KVM processor-Intelxxxx" I also checked with plesk\admin\bin\sysinfo.exe, it throws same information.
I have two more VMs on same hardware node, however in that simillar Plesk lic works well.

How can I troubleshoot this issue?

Regards
Neelesh Gurjar
 
It is software bug, and fixed in Plesk 11 or 12 (don't remember, sorry).
I can only recommend you to upgrade your Plesk installation.
 
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