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Plesk don't want to generate backups (local & ftp)

Discussion in 'Plesk for Linux - 8.x and Older' started by macspyre, Jul 28, 2007.

  1. macspyre

    macspyre Guest

    0
     
    Hi there,

    On a debian 3.1 with Plesk 8.1 or 8.2 I can't make backup.

    I found this message :
    Error: Unable to create backup session: Specified file is not accessible

    I got this one when I test to generate a backup file by FTP or Local.

    Do you know where I can find more explications for this error ?

    Thanks

    EDIT

    I got the solution :

    # cd /var/lib/psa/
    # chmod 777 dumps
    # cd dumps
    # chmod 777 tmp
     
  2. obey

    obey Guest

    0
     
    same prob - different error

    hey, i got the same prob at a customers domain after upgrading to 8.2.0. the backup job starts and runs for some time. then it stops with following error:
    <code>
    Error in BackupState.doActivityRunner()
    Traceback (most recent call last):
    File "/opt/psa/admin/share/agent_runner/agent_runner.py", line 98, in doActivityRunner
    newState = self.doActivity()
    File "/opt/psa/admin/share/agent_runner/agent_runner.py", line 391, in doActivity
    errtxt = runAgent(self, self.session)
    File "/opt/psa/admin/share/agent_runner/agent_runner.py", line 258, in runAgent
    cmd.spawn()
    File "/opt/psa/admin/lib/python/subproc.py", line 238, in spawn
    proc.run()
    File "/opt/psa/admin/lib/python/subproc.py", line 193, in run
    BaseSubprocess.run(self)
    File "/opt/psa/admin/lib/python/subproc.py", line 177, in run
    self.wait()
    File "/opt/psa/admin/lib/python/subproc.py", line 197, in wait
    BaseSubprocess.wait(self)
    File "/opt/psa/admin/lib/python/subproc.py", line 187, in wait
    raise NonzeroExitException(self, os.WEXITSTATUS(status))
    NonzeroExitException: was finished with exit code 1
    </code>

    any suggestions?
     
  3. obey

    obey Guest

    0
     
    ok, i got the solution for my prob:

    the customers python support was disabled, therefore the backup-manager didn't work.
     
  4. Interneers

    Interneers Guest

    0
     
    Still not working

    Unfortunately this has not fixed my problem, anybody got any ideas on how to rectify this problem.
     
  5. Amin Taheri

    Amin Taheri Golden Pleskian Plesk Certified Professional

    33
     
    Joined:
    Jul 5, 2007
    Messages:
    1,398
    Likes Received:
    1
    Location:
    Seattle Area
    I had the same problem when running 8.1.1 - so far the fix posted by the original poster in the first post has fixed my problem.

    his fix:
    Code:
    # cd /var/lib/psa/
    # chmod 777 dumps
    # cd dumps
    # chmod 777 tmp
    
     
  6. Interneers

    Interneers Guest

    0
     
    All ready applied...

    All ready applied these as well, still no joy.

    Seems a few users are getting error messages of this sort.
     
  7. Interneers

    Interneers Guest

    0
     
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