Plesk File Manager broken

[DanielArkley]

Hello,

I am experiencing a problem with Plesk File Manager whereby none of my clients can modify any of the permissions on any folder or page of their sites. When they click the padlock icon in the file manager, the following error occurs:

FileManager::get_file_info_wrapper() failed: filemng util failed: Unhandled exception
---------------------- Debug Info -------------------------------
0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:152
psaerror(string 'FileManager::get_file_info_wrapper() failed: filemng util failed: Unhandled exception')
1: C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\webdirs\webdir_permissions.php:51

I have restarted Plesk, as per the article at http://kb.swsoft.com/article_236_1846_en.html but this did not solve the problem.

Any suggestions would be most welcome.

Best Regards,
Daniel

 

[globalmcs]

Did you get your File Manager problem fixed ?
I'm having the same problem....

 

[arazas]

In my case the restart of service worked, have you tried to reboot the machine?

Make sure you restarted all the Plesk services.

 

[arisd]

Permissions failure in plesk

This solved problem for me:
I set the "Hosting>Setup" disk quota to "unlimited" and setting the disk space under the domain "user>Limits" section to the real desired limit.

Now it works like a charm...