1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Plesk ftp backup fails

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by NicoH, Dec 9, 2010.

  1. NicoH

    NicoH Guest

    0
     
    My plesk backup to a remote ftp server fails. I cant find the logs but when i look at the ftp server i can see the backup files (probably inclomplete). When i look in Plesk 9.5.3 at "current backup tasks" it just says, failed. No details given.

    How can i find out whats wrong and fix it? Where are the backup log files located?
     
  2. IgorG

    IgorG Forums Analyst Staff Member

    49
    24%
    Joined:
    Oct 27, 2009
    Messages:
    24,575
    Likes Received:
    1,243
    Location:
    Novosibirsk, Russia
    Try to find related error messages in logs from /usr/local/psa/PMM/logs/
     
  3. NicoH

    NicoH Guest

    0
     
    Unfortunately nothing related. Plesk also doesnt deliver the notification e-mails about failing backups.
     
  4. SherlockH

    SherlockH Basic Pleskian

    17
    35%
    Joined:
    Nov 28, 2010
    Messages:
    35
    Likes Received:
    0
    We had the same problem. But when doing a manual backup, the email notification were send including older notifications from the scheduled backups. The reason for the backup to "fail" was just a warning about a missing password of one of the user accounts.

    I can confirm, that the email notification of the scheduled backup DOES NOT WORK at all.
     
  5. inado1

    inado1 New Pleskian

    8
    20%
    Joined:
    Jun 17, 2013
    Messages:
    22
    Likes Received:
    0
    @Nicoh,
    It is maybe an issue related to user permissions to the logs. You should find the logs and apply 777 permissions.
     
Loading...