• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Plesk license notifications sended to wrong mail address

Marc Pol

New Pleskian
Hi Community,

This is my first post ever. So if i am doing something wrong give me a heads up and i will correct my errors.

I tried to search about this problem in the forum, but could not find anything regarding to my question.


I am experiencing problems with the notifications of the plesk license when a license tries to update. The notification is sended to the wrong email adres. I did recently changed the administrator email adres to a support mail address, so that when costumers get a notification about a subscription or something esle, they can reply instant to the support mail address. Instead of replying to the default mail adres. which was for me localhost.

Now i wondering: is the plesk admin mail address also used to send notifications about, lets say, plesk license updates?

Or maybe a better question: for what is the admin mail address used? I thougt it is just a sender mail adress. Correct me if i am wrong.
 
Hello,
Plesk admin email address is used not only as a sender but also as a receiver of all admin notifications, including license update one.
 
Hi Katya,

Many thanks for your quick reply. I will document this is our documentation. This thread is marked as Solved.
 
Back
Top