Issue Plesk Migration Windows to Windows

[thanhdevapp]

OS ‪Microsoft Windows Server 2012 R2‬
Product Plesk Onyx
Version 17.8.11 Update #56


I got messages.

Failed to fetch basic information about resellers, clients and domains data from source servers Cause: not well-formed (invalid token): line 1, column 7464 That is a critical error, migration was stopped.

Exception: Traceback (most recent call last): File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\core\workflow\runner\by_subscription.py", line 164, in run_multi_attempts run() File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\core\workflow\runner\by_subscription.py", line 153, in run action.run(self._context) File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\plesk\source\plesk\actions\fetch\fetch_shallow_backup.py", line 41, in run dump_agent.create_shallow_dump(shallow_backup_filename) File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\core\utils\pmm\agent.py", line 293, in create_shallow_dump self._run_shallow(filename) File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\plesk\source\plesk\pmm_agent\windows.py", line 109, in _run_shallow ShallowXMLConverter(shallow_model).write_xml(local_dump_path) File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\plesk\source\plesk\shallow_dump\xml_converter.py", line 22, in write_xml shallow_dump_contents = xml_to_string_pretty(self.create_xml()) File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\core\utils\common\xml.py", line 140, in xml_to_string_pretty ElementTree.tostring(root_element, 'utf-8', 'xml') File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\core\utils\common\xml.py", line 123, in prettify_xml xml = minidom.parseString(xml_string) File "C:\Program Files (x86)\Plesk\python\lib\xml\dom\minidom.py", line 1928, in parseString return expatbuilder.parseString(string) File "C:\Program Files (x86)\Plesk\python\lib\xml\dom\expatbuilder.py", line 940, in parseString return builder.parseString(string) File "C:\Program Files (x86)\Plesk\python\lib\xml\dom\expatbuilder.py", line 223, in parseString parser.Parse(string, True) ExpatError: not well-formed (invalid token): line 1, column 7464
2019-06-15 16:20:40 Exception


Exception: Traceback (most recent call last): File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\core\workflow\runner\by_subscription.py", line 196, in _run_common_action_plain run_multi_attempts() File "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\core\workflow\runner\by_subscription.py", line 177, in run_multi_attempts raise err ExpatError: not well-formed (invalid token): line 1, column 7464



Please help me.

 

[thanhdevapp]

Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: not well-formed (invalid token): line 1, column 7464
That is a critical error, migration was stopped.

 

[IgorG]

I see that this issue is under Plesk Support Team investigation now (Support ticket #175504)
Please share results of the investigation and fix here when ticket resolved.
Thanks.