Resolved Plesk Migrator: Failed to connect

[Paul Hermans]

When trying to use the Plesk Migrator I get this error:

ERROR: "Failed to connect to target Plesk server by Plesk API: Plesk error [1006]: Access to API is disabled for 1.2.3.4"

Destination server: Centos 8.1 + Plesk Obisidian Version 18.0.25 Update #2
Source servers tested: Centos 6.x + Plesk Onyx, Centos 7.x + Plesk Obisidian

Steps to reproduce:
1) Plesk > Tools & Settings > Migration & Transfer Manager
2) Start a New Migration
3) SSH + pw

What did I already check?

SSH access is confirmed using
# ssh 1.2.3.4

Plesk API is functioning normal, tested with other app

Panel.ini api settings are ok
I tested with allowedIPs=1.2.3.4
And without ip restrictions (allowedIPs commented out)

When watching /var/log/secure on the source server while connecting:
I see no log lines, so Plesk does not even try to connect to SSH.

It doesn't matter if I supply the correct or incorrect SSH password, same error message.

I am out of options.
Anybody any ideas?

 

[Paul Hermans]

OK, found it!

You need to put the IP-address of the destination server on the allowedIPs list of the API inside panel.ini on the destination sever itself.

(Apparently the Plesk migrator connects to itself using the Plesk API)

 

[MikhailBSH]

OK, found it!

You need to put the IP-address of the destination server on the allowedIPs list of the API inside panel.ini on the destination sever itself.

(Apparently the Plesk migrator connects to itself using the Plesk API)

Thanks for sharing this workaround. I was struggling with "Plesk error [1006]: Access to API is disabled" for a while and after reading your comment found a way to fix it.