Question Plesk Panel does not work. :8447 New installation / update.

[bartekPL1]

Hi,

I installed / upgraded patches.
It seems that everything works.
Only can not log in to the Admin Panel.

https://vps444529.ovh.net - it works
https://vps444529.ovh.net:8447/ - Did not work

I did everything with instructions.
Can anyone help?

 

[UFHH01]

Hi bartekPL1,

the correct URL to login into your Plesk Control Panel would be:

=> https://vps444529.ovh.net:8443

... but you should make sure, that all needed services are up and running.

Example command to use over the command line:

service psa restart

or

service sw-cp-server restart

service sw-engine restart

 

[bartekPL1]

Thx,

I have done all the steps and still do not work.
What else can you do?

Site works: https://vps444529.ovh.net/
Plesk Panel does not work.

 

[themew]

You've only got 2 ports open on your server (22 and 995). Not sure if you're running CentOS or not, but here's what we do on OVH every time we purchase a server:

- Let OVH install the OS and Plesk (they'll install an ancient Plesk version)
- Log into your OVH Panel and reinstall the OS (such as CentOS 7.3) or whichever OS you want
- Wait for the install to complete and the email with your Plesk license
- Log into your VPS via terminal and update the OS with the latest updates
- When done, your server is ready to use
- Log in to your Plesk panel and update Plesk to the latest 17.5 version

OVH will open all required ports on your server, auto-install your Plesk license and you're good to go.

Same method we've used for years and has always worked flawlessly. Hope it helps.

 

[UFHH01]

Hi bartekPL1,

pls. inspect the corresponding log - files for issues/errors/problems. You can find a decent documentation, where to find log - files and configuration - files when you use Plesk on your server, at the KB - article:

=> Plesk for Linux services logs and configuration files ( KB - article: 213403509 )​

Sometimes, it is as well a good idea to change the log - level ( TEMPORARILY! ), to get more informations in Plesk - log - files:

=> How to enable/disable debug logging in Plesk 11.5 and up? ( KB - article: 213408889 )​

In addition, @themew shared his experiences with OVH, which are as well very usefull to follow.