plesk php component not installed

[robtbs]

php (component not installed)

ok so i had an issue with statistics not being generated, i asked for support from plesk, they kindly offered to remote into my server for free n fix the issue,

great..

But now their engineer has left me with a greater problem, php doesnt work.

for everydomain it says php (component not installed)

i have checked the DIR, C:\program files/sw-soft/plesk//additional/php

all the php cgi, extensions, cli, isapi files are all there...

php.ini is in c:\windows...

why is plesk being sooooo annoying. it clearly doesnt look very hard for the installation.

If someone has any info, please let me know.
Rob

 

[robtbs]

anyone?

 

[DUKom2]

Same problem after upgrade to 7.5.3 Working on it now. Will post if solution is found. 3 days with trouble ticket into Plesk and I don't expect a response.

KOM2

 

[DUKom2]

I noticed that if you go to control panel / add remove progs / choose change for plesk, that PHP component was set to install upon first use. I changed it to install to hard drive but no change. let me know if you have same wierd setting. Anyone else?

KOM2

 

[robtbs]

i submitted a support request...
swsoft have fixed my issue for free, think its something to do with php.ini it creates by the sounds of it.

 

[botsman]

There is one command which redifine all plesk components: defpackagemng --fix which shoudl be launched form %plesk_bin% location.

Also the reason cloud be that extensions_dir in php.ini file was incorrect.