Question Plesk Premium eMail - Standard SPAM folder for training

[onki]

Server operating system version

ubuntu 24.04

Plesk version and microupdate number

18.0.75

Hi,

I am using Plesk Premium eMail and it seems that Spamassasin is not used as the service is not active.

Since I am using different mail clients using different default SPAM folders, I want to know what is the default folder for SPAM in Premium eMail?
In the Kolab Webmail I can define a SPAM folder but I want to know the folder, that is used for SPAM training based on the mais in that folder.

Br
Onki

 

[Sebahat.hadzhi]

Hello, @onki . Plesk Premium Email does not come predefined with SpamAssasins - Plesk Email Security does. By default, the Plesk Premium Mail extension uses the INBOX.spam folder.

 

[onki]

Ok - Thanks for the info.
I have uninstalled Plesk EMail security as it seems to be useless to me. Now Spamassasin is working again (it would not start with email security installed).
This means now that I have to move all unwanted emails to the inbox.spam folder to take advantage of the Spamassasin leaning functions?
Is there a way to change this folder as specially my outlook clients move SPAM into a Spam folder in the root?

 

[Sebahat.hadzhi]

This means now that I have to move all unwanted emails to the inbox.spam folder to take advantage of the Spamassasin leaning functions?

That is correct.

It is technically possible to disable (change) the INBOX.Spam folder. However, that's not recommended as SpamAssassin will no longer work.