• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Plesk Update fail

modulesoft

Regular Pleskian
Hello,
I am running Plesk 12.0.18 and i could not able to Update to latest patch released.
please check the log. (Attached )

Installation started in background
Determining the packages that need to be installed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/plesk-wp-cli.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/mysql-admin.msi: completed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/plesk-locale-base-en-US.msi: completed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/plesk.msi: completed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/plesk-l10n.msi: completed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/bind.msi: completed.
File downloading SITEBUILDER-WIN_12.0.7/dist-msi-Microsoft-2003-i386/sitebuilder-core.msi: completed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/php53.msi:completed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/php54.msi: completed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/php55.msi: completed.
Installing packages
upgrading WordPress Command Line Tools...
upgrading Parallels Panel SQL server...
MSI: Error! Critical action 'Upgrade data of MySQL Server...' failed:
Command "C:\Program Files (x86)\Parallels\Plesk\admin\bin\mysqlmng_adm.exe" --upgrade-server-data --initial-ver=5.5 --target-ver=5.5.41 failed with code 1.
Output:
Stop service...
Removing InnoDB log files...
The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\P_7c8dc090-a437-4b95-a6ae-b562bd530076
Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_12.0.18\dist-msi-Microsoft-2003-i386\mysql-admin.msi': Fatal error during installation. (Error code 1603)
Error: The installation of the package 'mysql' failed with code 1603. (upgrade: upgrading Parallels Panel SQL server...)
Not all packages were installed.
Please, contact product technical support.
 
Back
Top