Question Plesk, what’s going on here? - Imunify auto installation

[seqoi]

Server operating system version

AlmaLinux 9.5

Plesk version and microupdate number

Plesk Obsidian 18.0.68 Update #2

Imunify installed itself on my Plesk Obsidian (AlmaLinux) without my knowledge a day or two ago. I handle all updates manually — everything is set to manual only, and I apply updates myself.

I already have my own solutions in place, including firewalls. Why are you pushing extensions I didn’t ask for and installing applications that overlap with existing setups?

I want a clear explanation of how and why Imunify was installed without my consent.


Can someone comment on this? What is the most effective way to get rid of this and to ensure this does not happen in the future?

I repeat, this installed by itself at the running and setup operational server - only I have access to this instance - why would you do that?

 

[Sebahat.hadzhi]

Hello, @seqoi . First and foremost, I would like to sincerely apologize for any confusion or inconvenience caused by the recent installation of Imunify. I understand that this may have led to compatibility issues with the security solutions you already have in place.

I will prove a little bit of back story, so I can explain the whole situation. Some time ago, CloudLinux made the decision to deprecate the old ImunifyAV extension and replace it with a newer version. The automatic replacement process was scheduled and executed by our team yesterday. While the update was intended to affect only users of the original ImunifyAV extension, an unexpected issue arose during the process, which inadvertently impacted users who did not have the old extension installed. The whole situation was proactively addressed by our team and the the extension can be safely removed. We appreciate your understanding on the matter.

 

[seqoi]

Ok thanks for the explanation. Much appreciated. Have a nice weekend.

 

[Sebahat.hadzhi]

Thank you for your understanding on the matter. Have a great weekend as well!