• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Plesk won't update to 8.4 - Error (Failed to read product information from the file..

A

adamluz

Guest
Attempted to update through the shell and the web interface, I get the same error message:

Checking for installed packages... done
Downloading the file products.inf3: 100% done.
Downloading the file versions.inf3: 20%..

Error! Failed to read product information from the file versions.inf3
Failed to download the package https://autoinstall.plesk.com/versions.inf3:
Failed writing body
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.
 
better you dont upgrade the Plesk Version 8.4 because it has a lot of Bugs for new Unix Systems!!!
 
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